Moving Beyond Defensiveness

When I receive critical (and often judgmental) feedback on the materials I share, rather than getting defensive and engaging in a heated, energy draining debate, I’ll systematically ask them questions about their viewpoint. I do this to better understand where they are coming from, to dissect their viewpoint and uncover their underlying assumptions and motivations, to probe their critical thinking skills and intellectual character traits, and to determine if they […] Read more »